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FAQs

  • What are your packages and pricing?
    Visit Our Pricing Page by Clicking HERE!
  • How many hours are included in your packages?
    Most of our wedding couples need our services for the Ceremony AND Reception, which is why our most popular packages start with 6 Hours total included. Additional time can be added per hour as well. We also allow our clients to piece together their own package contingent upon their needs by utilizing our A La Carte menu. Please note that we require a minimum of 4 hours for Reception services at $350/hr.
  • How much do you charge for overtime?
    Our Reception Package is 4 hours (with a FREE cocktail hour) with additional time for the reception at $300/hr.
  • Does your rate include setup and breakdown between ceremony and reception locations?
    Our packages include load-in, setup, breakdown, and load-out for all locations.
  • What is your refund/cancellation policy?
    All deposits are non-refundable unless the event is cancelled due to Impossibility. Impossibility Notwithstanding the above, either party may choose to be excused of any further obligations in the event of a disastrous occurrence outside the control of either party, such as, but not limited to: • A natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms or infestation) • War, Invasion, Act of Foreign Enemies, Embargo, or other Hostility (whether declared or not) • Any hazardous situation created outside the control of either party such as a riot, disorder, nuclear leak or explosion, or act or threat of terrorism. • National pandemic (COVID-19, etc). In the event the Provider cannot or will not perform its obligations in any or all parts of this Agreement, it (or a responsible party) will: 1. Immediately give notice to the Client via the Notice provisions detailed in this Agreement. 2. Providers will issue a refund or credit based on a reasonably accurate percentage of Services already rendered. 3. Excuse Client of any further performance and/or payment obligations in this Agreement. •Cancellation within 30 days requires the client to pay the total balance in full. If final payment is NOT rendered by the final due date, this is a breach of contract and considered contract violation and the proper legal actions will be taken.
  • Are there any additional fees that could accrue that I am not taking into account, like travel expenses?
    For weddings and sessions outside of the Greater Charlotte Metro Area, clients are responsible for a $0.55 mileage surcharge fee. For all travel outside of the Greater Charlotte Metro Area that will require airfare, loading and rental car, Client agrees to pay these additional expenses on top of the daily travel surcharge fee.
  • What about Add-Ons?
    Karaoke: $300 Wait. Karaoke at a wedding reception? Absolutely. In our experience, most of the songs we play at your reception are well known jams that folks can sing along to. What better way to heighten the vibe of intimacy at your wedding than singing together in unison!?! Utilizing the KaraFun Karaoke Service, your guests instantly have access to a never-ending library of professional grade tracks. This service comes with an easy-to-access library (via a free app download) that includes the ability to add yourself to the queue without ever having to approach the host! And no worries, the venue is covered through a dual licensure as well, so we’re all set. We provide 2 wireless microphones and a standalone screen displaying lyrics (although if compatible, we do have the option to patch into venue screens as well). Engagement Parties: $300 Professional Host/MC for 2 Hours, Includes Custom Couple Trivia Game and is a Great Way to Get to Know Your Wedding DJ Officiant: $200 A Non-Denominational NC Ordained Minister with Your Choice from a Variety of Scripts for all genders. Rehearsal Attendance is an additional $100. Bride & Groom Trivia: $150 You will fill out a Couples’ Trivia Form to help us develop your custom trivia questions. Your Lead DJ/MC will host “Wedding Couple Trivia” during the reception. Your Family & Friends will compete to see who knows you the best!!! Guest Tables Compete for Eating Order (if buffet). Photo Booth/360 Photo booth: Custom Pricing You’ve probably seen a selfie photo booth or 360 photo booth with video at a wedding reception before, but we step it up a notch with a fully digital and interactive experience that’s sure to create unforgettable memories for you and your guests! Just a few of the amazing features include animated gifs, props, sharing via text, email, and social media, plus digital copies of all photos! This is a one stop shop that will bring your reception atmosphere to the next level. Destination Weddings: Custom Pricing Our DJ Squads & Officiants are available to travel and we have Passports! Wedding Website: Custom Pricing Setup of your custom website can include: Social Wall with Wedding Hashtag, Registry Information, Engagement Story & Photos, Travel Information, Virtual Advice Column, Timeline of Events, Things to Do, RSVP and more! Videography Services: Custom Pricing We love helping you capture all the special moments of your big day on video. Available for Ceremony & Reception Game Package: Custom Pricing Let us bring the fun to your Cocktail with our game package! We have Cornhole, Limbo and Jenga.
  • How far in advance do I need to book you for my wedding?
    Don’t hesitate to check our availability - we’ve been able to step in at the last minute to save someone’s Big Day on a number of occasions. We prefer at least 60 days in advance - but the sooner the better - our 2023 calendar is filling up quickly!
  • Sounds AMAZING! How do we proceed?
    Book Your FREE Wedding Zoom Consultation Click here to book your free consultation today! You will be able to select a time from our calendar that is convenient for you. Next Steps: Sign your contract Pay your 50% Deposit We will start planning your wedding celebration!
  • How do I get a quote?
    Absolutely! We like to start with some general information about your Wedding date and services you might be interested in. Simply click here and fill out a quick form. Then we schedule a brief FREE Zoom consultation where we'll discuss in greater detail which of our services best suit your wedding. This will conclude with our staff sending you a Proposal (this includes a Quote, Invoice, & Contract).
  • Are you insured?
    Cappitoff Entertainment is covered under an umbrella insurance policy that includes venues we are hired to perform at.
  • Why should we choose you to DJ our wedding?
    So much more goes into the planning and execution of a flawless wedding experience than most folks realize! From choosing the right venue to a never-ending list of vendors, the process can be downright exhausting. That’s where we come in. We pride ourselves on working tirelessly to deliver a customized experience for YOUR big day. Our DJ squad is composed of the most requested, versatile, and experienced Entertainers around - we read the room and know when it's time to switch from chill dinner music to Reception turn up. We handle all of your formal announcements, take an active role in working with your other vendors to ensure a smooth flow throughout the entire duration of your wedding celebration, and deliver an energized experience for you, and all of your guests.
  • What does the process look like?
    We start our partnerships by setting up a quick Zoom consultation to discuss YOUR specific needs to ensure we can meet them. This also serves as a way for our staff to provide you with an accurate quote for services you're interested in. After this consultation, we send you a proposal including a comprehensive quote, interactive invoice (with a payment schedule) and a contract to sign! Once the contract is completed and you've provided a 50% deposit, we get to the fun stuff. All our couples are provided an online client portal - a one stop shop that contains all correspondence, questionnaires, and paperwork in one place. The creative process starts with comprehensive worksheets to get you thinking about the important points of emphasis for your Ceremony & Reception. Once these are completed, we setup a final Zoom meeting with our clients to go over all details to ensure we tap into and deliver the vibe YOU are looking for. Whether it’s coordinating the best flow for Processional songs during your ceremony or deciding on a fun and upbeat jam to introduce your Wedding Party, we work as a team to create a once in a lifetime experience.
  • What information do you need from me before the wedding day?
    All our couples are provided an online Client Portal - a one-stop shop that contains all correspondence, questionnaires, and paperwork in one place. The relevant Questionnaires (Ceremony, Reception Details, Reception Music) are easily accessible and edited via your Client Portal. This helps us compile all the information we need! We even have a final Zoom meeting with our clients to finalize these Questionnaires to make sure we’re all on the same page and no detail is left up to chance.
  • How many times do we meet before the wedding?
    After our initial FREE Zoom consultation, all Questionnaire forms are shared with you. We require a final zoom meetup to review all pertinent information, finalize playlists, and tie up and loose ends. This meeting is no later than 30 days prior to your wedding date. Even though you always have access to your Client Portal, we encourage our couples to reach out via phone or email at ANY time during the process leading up to your Big Day. We've got your back!
  • Can you be the Officiant at our wedding?
    We sure can! We have several Non-Denominational NC Ordained Ministers on our team. You can choose from a variety of scripts for all genders. Ceremony is $200 and rehearsal attendance is an additional $100.
  • How does the Ceremony work?
    Our starting point is a Pre-Event Consultation & access to a Ceremony Questionnaire via your Client Portal. This helps us focus on specific songs you would like played during the Processional/Recessional, the flow of the Ceremony, and any other pertinent details we might need. We provide a separate sound system for the Ceremony, so there are no logistical issues if the Ceremony & Reception are in different locations. Finally, we will fit your officiant with a lapel microphone which makes for a much more well-rounded experience for your guests. Our ceremony only package is $300. Finally, we will fit your Officiant with a lapel microphone which makes for a much more well-rounded experience for your guests. The option for a wireless microphone (and stand) for vows or reader/singer is available upon request. Live instrument integration upon request as well.
  • Can you work with live musical performers during the ceremony and/or cocktail hour?
    We sure can! Our Ceremony sound system has 2 separate channels that can accommodate musical patch ins if needed. Any additional equipment required must be provided by musical performers.
  • How does the Reception work?
    Same thing goes for the Reception! The Reception Questionnaire will assist as a great starting point both creatively and logistically. This typically starts with a Cocktail Hour, where we provide nice background music while your guests mingle. Then we welcome the Wedding Party, followed by your First, Father/Daughter, and Mother/Son Dances. Once dinner is completed, it’s onward to the dance floor! Our baseline package includes a sound system with the option for up-lighting and a set of wireless microphones for toasts. Dance Floor Lighting is included as well.
  • How do I book my FREE Zoom consultation?
    Click here to book your free consultation today! You will be able to select a time from our calendar that is convenient for you.
  • Do you act as the emcee and make all of the announcements?
    Absolutely! This is an element of Cappitoff Entertainment that really sets us apart from other Wedding DJ companies. Our Lead DJ’s all have extensive Master of Ceremony/Host experience. Often, DJ’s only play music and companies have to employ a separate staff member for announcements and mic work, which creates unnecessary coordination. Not only will your DJ rock the house and keep the party going with pinpoint timely jams, they’ll also stay on top of the run-of-show throughout, coordinating with vendors and making announcements to ensure a smooth and seamless experience for everyone.
  • What is the Client Portal?
    All our couples are provided an online client portal - a one-stop shop that contains all correspondence, questionnaires, and paperwork in one place. Even though you always have access to your Client Portal, we encourage our couples to reach out via phone or email at ANY time during the process leading up to your Big Day. We've got your back!
  • What time will you arrive at the site and when will you depart?
    Our DJ crews usually arrive 2-3 hours prior to music starting for load-in, setup, and sound check. Equipment breakdown and loadout typically requires 30-60 min after music ends.
  • What will you wear to our wedding?
    Our DJ crew wear classic black pants, shirts, and jackets.
  • What genres can you cover?
    We can cover any genres that will align with YOUR vision for YOUR big day. If you aren’t quite 100% clear on that vision, our Music Questionnaire is designed in a way to assist you in navigating and honing in on a playlist that works. No worries though - you can always reach out to your DJ Squad if you’re stumped. We love to talk music!
  • How do you build our playlist?
    When it comes to your Reception, our goal is to utilize transparency and accessibility to customize your playlist. We provide a working playlist (through Spotify) based on your Music Questionnaire feedback as well as our initial conversation that you will have full access to and can edit in real time. This way, by the time your day has arrived, we have a playlist consisting of tons of songs that you feel confident you and your family will enjoy. No surprises. As a bonus, this also means you will always have access to your wedding playlist in the future! You even have access to our embedded Spotify Playlists complete with suggestions for everything from Processional Songs, Cocktail Hour, even finding the perfect song to turn up at the end of your Reception!
  • Do you take requests?
    Requests are something that is discussed in our go-overs. Once you fill out your Reception Music Questionnaire, the DJ will be able to see the styles, do’s and don’t plays, must plays, etc. We can take requests according to your vision and stay within your parameters!
  • Can I submit a "Do Not Play" list?"
    Yes! We actually encourage this. Our creative process runs on transparency. We want to tap into the exact party and experience that YOU want for YOUR big day. There’s a “Do Not Play” section on our Music Questionnaire.
  • Do you do wedding shout outs during the reception?
    This is one of our favorite offered services during receptions! We love to provide special shoutouts for college friends, out of town guests, or even specific groups within your family. These are some of the most rewarding memories from our weddings. This typically involves bringing the music down, making a fun announcement, and creating an unforgettable experience for everyone involved!
  • How do we encourage a shy crowd to get up and dance?
    If you want a packed dance floor all night long, we play a major role in keeping your guests on their feet. We have several techniques for keeping energy levels high—including go-to songs that always get everyone moving, interacting with the crowd to keep them engaged and more. We strive to give you a party experience that your guests are sure to remember.
  • When is our deadline for submitting our music requests and event details?
    30 days prior to your wedding date (although you’ll have access to your wedding spotify playlist and can add songs at any time!)
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